Call, Mail, Send Message
Do you have questions or comments? Please send us the details and we will do our best to find the answers. Your feedback will help us improve our products and services.
Please DO NOT include personal or account information, such as your Social Security Number or account number, in the message.
Letters and other correspondence for the Supervisory Committee should be mailed to: Supervisory Committee, Aloha Pacific FCU, P.O. Box 1377, Aiea Hawaii 96701.
Send a Message
Hawaii National Guard Credit Union:
Speak to a Representative (Monday to Friday, 7:30 a.m-6 p.m; Saturday, 9 a.m.-2 p.m.):
Aloha Pacific FCU Call Center: Hawaii, (808) 531-3711 | U.S. Toll free, 1-877-531-3711
KalaTalk (24-hour automated):
Hawaii, 808-847-5522 | U.S. Toll free, 1-877-847-5522
VISA® credit card service (24 hours):
Toll free, 1-800-442-4757
Lost or Stolen Cards:
Inquiry & Lost/Stolen ATM card or VISA® Debit card (Monday to Friday, 7:30 a.m-6 p.m; Saturday, 9 a.m.-2 p.m.):
Hawaii, (808) 531-3711 | U.S. Toll free, 1-877-531-3711
Lost or Stolen VISA® Debit card (24 hours):
Calling within the U.S.: Toll free, 1-800-528-2273
Calling from outside the U.S.:
1-812-647-9794 (this number accepts incoming collect calls)
Lost or Stolen VISA® credit card (24 hours):
U.S. Toll Free, 1-800-442-4757
Debit Card Dispute/Claim:
Dispute/Claim VISA® Debit card (Monday to Friday, 7:30 a.m-6 p.m; Saturday, 9 a.m.-2 p.m.)
Hawaii, (808) 531-3711