Careers

Hawaii National Guard Credit Union/Aloha Pacific Federal Credit Union is the premier service-oriented credit union in Hawaii with a family-oriented environment. We focus on long-term relationships with our employees and our members.

Benefits

Hawaii National Guard CU/Aloha Pacific FCU offers a highly competitive benefits package* that includes:

  • Paid medical, vision & drug insurance (HMSA & Kaiser plans)
  • Paid employee dental insurance (HDS)
  • 12 paid holidays (13 on election years) for APFCU staff
  • 401k plan; and 200% employer match on first 5% of pay
  • Paid time off
  • Company-paid life insurance / optional long-term disability insurance
  • Transportation / parking subsidies 
  • Healthcare and dependent care spending accounts
  • Leadership / management development  opportunities

*Benefits effective after applicable wait periods

Available Positions

Thank you for your interest in a career with Hawaii National Guard Credit Union/Aloha Pacific Federal Credit Union. Currently, positions are available with Aloha Pacific FCU.
Please submit resume/inquires/application to careers@alohapacific.com or click on the Apply Online button below.

Call Center Representative, Full-time

Department: Call Center

Location: Kaimuki Business Plaza

Job Summary: Responsible for establishing new member accounts, selling and servicing credit union products, and providing excellent service for phone-in members. Performs Call Center responsibilities not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures (account/loan servicing transaction processing or, new account servicing, new loan servicing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Minimum Qualifications: Must have a minimum of one (1) year experience in sales or front-line customer service position and one (1) year cumulative cash handling experience. Maintains a working knowledge of the policies and procedures for credit union accounts, services and products. Required to be flexible with Monday through Saturday operation. Call center experience highly preferred.

Teller, Full-time

Department: Sales

Location: Kaimuki, Main, Kapolei, and Kekaha (Kauai)

Job Summary: Performs branch responsibilities not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures. (account/loan servicing transaction processing or, new account servicing, new loan servicing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Minimum Qualifications: Must have detailed-oriented and high standard of confidentiality/work ethics. Must have a minimum of one (1) year experience in sales or front-line customer service position and one (1) year cumulative cash handling experience.

Regional Teller, Full-time

Department: Sales

Location: East Region

Job Summary: Performs relief teller services at various branches not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures (account/loan servicing transaction processing or, new account servicing, new loan servicing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Minimum Qualifications: Must have detailed-oriented and high standard of confidentiality/work ethics. Must have minimum of one (1) year experience in sales or front-line customer service position and one (1) year cumulative cash handling experience. Valid Hawai’i Driver’s License and access to a motor vehicle required.

Member Relations Specialist, Full-time

Department: Sales

Location: Fort Street and Kaimuki

Job Summary: Responsible for providing members the highest level of service, assisting them with new accounts and loans, cross-selling of products and services, completing teller transactions and branch operational tasks. Assists in the daily, weekly, and monthly planning and execution of activities and assignments to help the branch stay on target to reach its annual sales, growth, and service goals. Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and positive attitude to achieve the highest standards of member service when performing duties and assignments. Minimum Qualifications: Must have detailed-oriented and high standard of confidentiality/work ethics. Must have a minimum of two (2) years experience in sales or front-line customer service position and one (1) year cumulative cash handling experience. Six (6) months underwriting experience required; ability to analyze/understand credit reports and possess basic knowledge of bank underwriting.

Mortgage Loan Officer, Full-time

Department: Mortgage Lending

Location: Varies and Flexible with Branches

Job Summary: Interviews and counsels members about mortgage loans and accepts mortgage loan applications. Establishes and maintains business relationships with members and guides and follows their mortgage loans from application through loan closing. Builds and maintains referral relationships with branches, realtors, builders and other sources of mortgage referral business. Minimum Qualifications: Bachelor’s degree (BS/BA) from a four-year college or university; or five (5) years lending experience and/or training; or equivalent combination of education and experience required. Must have a thorough knowledge of lending in accordance with State and Federal regulations. Nationwide Mortgage Licensing System & Registry (NMLS) License or Registration required.

Senior Programmer Analyst, Full-time

Department: IT

Location: Kaimuki Business Plaza

Job Summary: Under limited supervision, performs systems analyst activities and makes recommendations in areas that require a high level of technical competency. This position is involved in all phases of the software development life cycle from design, database modeling, development, testing, deployment and user training. This individual participates and provides technical guidance to analyst staff in the development, implementation and documentation of systems or in problem solving. Minimum Qualifications: Bachelor's degree (BS/BA) in Computer Science, Systems/ Industrial Engineering, Business Administration or related field. Minimum of five years’ experience in systems analysis and/or programming; preferably with leadership responsibilities. Must have functional knowledge of information systems, SDLC, and proficiency in programming languages; including some familiarity with financial /business applications, lending applications, investment applications, sufficient to use and support on-line, interactive applications based on equipment ranging from large-scale minicomputers to application servers and microcomputers. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of officials, managers, clients, members, and the general public. Must be able to communicate in writing and verbally; and be understandable by management and peers. Ability to solve practical problems and deal with a variety of concrete variables in situation where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Programmer Analyst, Full-time

Department: IT

Location: Kaimuki Business Plaza

Job Summary: Performs business analysis, design, development, and testing of software applications using technologies, including but not limited to Symitar’s Power-on, HTML, Javascript, .NET, and MS SQL Server. Other technologies that may be used include: Web Services, SML, PHP, Java, and .NET third party development products. Assists with all phases of the software development life cycle from design, database modeling, development, testing, deployment and user training. Participates in the development, implementation and documentation of systems or in problem solving. Minimum Qualifications: Bachelor's degree (BS/BA) in Computer Science, Systems/ Industrial Engineering, Business Administration or related field. Must have general knowledge of information systems, SDLC, and software programming language. Minimum one (1) year experience in programming required.

Aloha Pacific Federal Credit Union is an Equal Employment Opportunity Employer.

We at Aloha Pacific Federal Credit Union strive for achievement of a diverse, dynamic and engaged team.

It is the policy of APFCU to provide equal employment opportunity to all persons, regardless of race, color, religion, sex, national origin, sexual orientation, disability, medical condition, marital status, age or any other considerations made unlawful by federal or state law.

Apply Today

We are looking for talented, energetic and service-oriented individuals who are interested in joining our credit union family. We strive to offer a competitive benefits package that will enable our team members and their families to achieve a positive work/life balance. We pride ourselves on investing more than 80 paid hours of classroom training with our training specialists and continued on-the-job training in an interactive learning environment.

Apply Online

You may also complete an Employment Application to apply in person or mail to the address below. Please be sure to indicate the position you are applying for.

Aloha Pacific FCU
Attn: Human Resources
832 South Hotel Street
Honolulu, HI 96813

For more information, please contact our Human Resources at careers@alohapacific.com, or call (808) 539-0150.