Careers

Hawaii National Guard Credit Union/Aloha Pacific Federal Credit Union is the premier service-oriented credit union in Hawaii with a family-oriented environment. We focus on long-term relationships with our employees and our members.

Benefits

Hawaii National Guard CU/Aloha Pacific FCU offers a highly competitive benefits package* that includes:

  • Paid medical, vision & drug insurance (HMSA & Kaiser plans)
  • Paid employee dental insurance (HDS)
  • 12 paid holidays (13 on election years) for APFCU staff
  • 401k plan; and 200% employer match on first 5% of pay
  • Paid time off
  • Company-paid life insurance / optional long-term disability insurance
  • Transportation / parking subsidies 
  • Healthcare and dependent care spending accounts
  • Leadership / management development  opportunities

*Benefits effective after applicable wait periods

Available Positions

Thank you for your interest in a career with Hawaii National Guard Credit Union/Aloha Pacific Federal Credit Union. Currently, positions are available with Aloha Pacific FCU.
Please submit resume/inquires/application to careers@alohapacific.com or click on the Apply Online button below.

Call Center Representative, Full-time

Department: Call Center

Location: Kaimuki Plaza

Job Summary: Perform branch responsibilities not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures. (Account/loan servicing transaction processing or, new account servicing, new loan servicing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Responsible for establishing new member accounts, sell and service credit union products for phone-in members and providing excellent service. Minimum Qualifications: Maintain a working knowledge of the policies and procedures for credit union accounts, services and products. Call center experience highly preferred. Required to be flexible with Monday through Saturday operation. Must have a minimum of one (1) year experience in sales or front-line customer service position and one year of cumulative cash handling experience.

Teller, Full-time

Department: Sales

Location: Main, Kaimuki

Job Summary: Perform branch responsibilities not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures. (account/loan servicing transaction processing or, new account servicing, new loan servicing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Minimum Qualifications: Must have detailed-oriented and high standard of confidentiality/work ethics. Must have a minimum of one (1) year experience in sales or front-line customer service position and one (1) year of cumulative cash handling experience.

Regional Teller, Full-time

Department: Sales

Location: East Region

Job Summary: Perform branch responsibilities not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures. (account/loan servicing transaction processing or, new account servicing, new loan servicing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Minimum Qualifications: Must have detailed-oriented and high standard of confidentiality/work ethics. Must have a minimum of one (1) year experience in sales or front-line customer service position and one (1) year of cumulative cash handling experience.

Member Relations Specialist, Full-time

Department: Sales

Location: Kaimuki, Fort Street

Job Summary: Responsible for providing members the highest level of service, assisting them with new accounts and loans, cross selling of products and services, completing teller transactions and branch operational tasks. Assist in the daily, weekly, and monthly planning and execution of activities and assignments to help the branch stay on target to reach its annual sales, growth, and service goals. Demonstrate commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and positive attitude to achieve the highest standards of member service when performing duties and assignments. Minimum Qualifications: Must have detailed-oriented and high standard of confidentiality/work ethics. Must have a minimum of two (2) years experience in sales or front-line customer service position and one year of cumulative cash handling experience. Six (6) months underwriting experience required; ability to analyze/understand credit reports and possess basic knowledge of bank underwriting.

Branch Manager, Full-time

Department: Sales

Location: Kekaha (Kauai)

Job Summary: Responsible for the profitability, administration and supervision of branch sales and operations within established policies and guidelines. Create and foster a branch culture that promotes teamwork, service excellence, relationship building, and staff professionalism. Lead and develop branch personnel to achieve sales goals and service level standards. Generate defined reports to track actual performance to defined sales and services goals, member satisfaction and new business development. Manages staff to ensure all branch operations are implemented according to company standards, policies and guidelines. Minimum Qualifications: Bachelor’s degree from a four-year college or university; five (5) years related experience and/or training; or equivalent combination of education and experience. Supervisory experience required. Two years underwriting experience required. NMLS License required. Valid Hawai’i Driver’s License required and access to a motor vehicle.

Mortgage Loan Officer, Full-time

Department: Mortgage Lending

Location: Varies and Flexible with Branches

Job Summary: To interview and counsel members about mortgage loans and to take mortgage loan applications. To establish and maintain business relationships with members, and to guide and follow their mortgage loans from application through loan closing. To build and maintain referral relationships with branches, realtors, builders and other sources of mortgage referral business. Minimum Qualifications: Bachelor’s degree (B.A.) from four-year college or university; or five years lending experience and/or training; or equivalent combination of education and experience required. Must have a thorough knowledge of lending in accordance with State and Federal regulations.

Senior Programmer Analyst, Full-time

Department: IT

Location: Kaimuki Business Plaza

Job Summary: Under limited supervision, performs systems analyst activities and makes recommendations in areas that require a high level of technical competency. This position will be involved in all phases of the software development life cycle from design, database modeling, development, testing, deployment and user training. This individual participates and provides technical guidance to analyst staff in the development, implementation and documentation of systems or in problem solving. Minimum Qualifications: Bachelor's degree in Computer Science, Systems/ Industrial Engineering, Business Administration or related field. Minimum of five years’ experience in systems analysis and/or programming; preferably with leadership responsibilities. Must have functional knowledge of information systems, SDLC, and proficiency in programming languages; including some familiarity with financial /business applications, lending applications, investment applications, sufficient to use and support on-line, interactive applications based on equipment ranging from large-scale minicomputers to application servers and microcomputers. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of officials, managers, clients, members, and the general public. Must be able to communicate in writing and verbally; and be understandable by management and peers. Ability to solve practical problems and deal with a variety of concrete variables in situation where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Programmer Analyst, Full-time

Department: IT

Location: Kaimuki Business Plaza

Job Summary: The Programmer Analyst performs business analysis, design, development, testing of software applications using technologies, including but not limited to, Symitar’s Power-on, HTML, Javascript, .NET, and MS SQL Server. Other technologies that may be used include: Web Services, SML, PHP, Java, and .NET third party development products. This position will be involved in all phases of the software development life cycle from design, database modeling, development, testing, deployment and user training. This individual participates in the development, implementation and documentation of systems or in problem solving. Minimum Qualifications: Bachelor's degree in Computer Science, Systems/ Industrial Engineering, Business Administration or related field. Must have general knowledge of information systems, SDLC, and software programming language. Minimum of one year’s experience in programming required.

Infrastructure Manager & Information Security Officer (ISO), Full-time

Department: IT

Location: Kaimuki Business Plaza

Job Summary: The manager's overall responsibilities include the management of the credit union infrastructure networks and systems; of projects and work intake associated with network operations and desktop support; and oversight of the IT Infrastructure technical personnel. In addition, this position is responsible to research, develop, implement, test, monitor and review the credit union’s information and cybersecurity programs in order to protect information assets and mitigate risks for unauthorized access, disclosure and misuse. Minimum Qualifications: Bachelor’s degree (BS/BA) or equivalent from four-year college or technical school; or 5 years related experience and/or training; or equivalent combination of education and experience. Must have functional knowledge of information systems, SDLC and project management. Certification preferred in CISSP, Security+, CISM.

Aloha Pacific Federal Credit Union is an Equal Employment Opportunity Employer.

We at Aloha Pacific Federal Credit Union strive for achievement of a diverse, dynamic and engaged team.

It is the policy of APFCU to provide equal employment opportunity to all persons, regardless of race, color, religion, sex, national origin, sexual orientation, disability, medical condition, marital status, age or any other considerations made unlawful by federal or state law.

Apply Today

We are looking for talented, energetic and service-oriented individuals who are interested in joining our credit union family. We strive to offer a competitive benefits package that will enable our team members and their families to achieve a positive work/life balance. We pride ourselves on investing more than 80 paid hours of classroom training with our training specialists and continued on-the-job training in an interactive learning environment.

Apply Online

You may also complete an Employment Application to apply in person or mail to the address below. Please be sure to indicate the position you are applying for.

Aloha Pacific FCU
Attn: Human Resources
832 South Hotel Street
Honolulu, HI 96813

For more information, please contact our Human Resources at careers@alohapacific.com, or call (808) 539-0150.