System Maintenance & Messages
Attention Online Banking Users
There will be system maintenance that will cause the following services to be temporarily unavailable on the following dates and times. Thank you for your patience and understanding.
Online and Mobile Banking
- Saturday, 11/24/18 from 7:30 pm to 11:30 pm HST
Online Check Ordering
- Every Saturday from 8:00 pm to 1:30 am HST on Sunday
Online Bill Payment
- Every Saturday from 9:00 pm to 2:00 am HST on Sunday
- Due to possible postal service delays during the holiday season, if your bill payment type is 'Check', it is recommended that you set your process/send date at least 10 business days prior to the due date until January.
MONEY MANAGEMENT REPLACED FINANCE WORKS
A new budget and goal planning service called Money Management replaced FinanceWorks on February 1, 2018. This service offers a majority of the same features of FinanceWorks plus additional new budgeting, automation and alert tools with a completely redesigned, user-friendly look. In addition to setting your debt payoff goals, you’ll be able to create savings and retirement goals to help you plan a better financial future. You’ll also see a better graphical representation of your transaction history to easily see your budget goals and spending trends at a glance. Money Management can be accessed through Online Banking and our Mobile App shortly after release.
Up to 18 months of transaction history for all accounts migrated from FinanceWorks on February 1st. If you’ve created a nickname for your account(s), you may need to set the nickname(s) in Money Management. For security reasons, you will need to enter your login credentials for outside accounts by following the setup process in Money Management in order to continue receiving updates for those accounts. Your transaction categories will not be migrated but instead will go through the auto-categorization process to correctly categorize your transactions with greater accuracy. Budgets you’ve created in FinanceWorks will not be migrated, but you can use the one-click automatic budget generation to conveniently set your budget in Money Management for improved transaction categorization. Also, your alerts and goals will not be migrated but they can easily be setup using the new service.