Online Banking Service

Use this chart and learn how you can access your account using all our different online and mobile services.

Services

Online Banking

Mobile App

Mobile Web

View Account Balance & History

YES

YES

YES

Online eStatements

YES

NO

NO

Member to Member Transfers (Intra-Institution)

YES

YES

NO

One time transfer

YES

YES

YES

Scheduled Transfer

YES

YES

NO

Pay bills

YES

YES

YES

Mobile Check Deposit

NO

YES

NO

Purchase Rewards

YES

YES

NO

FinanceWorks

YES

NO

NO

Quicken/Money Export

YES

NO

NO

My Turbo Tax

YES

NO

NO

Check Orders

YES

NO

NO

ATM and Branch Locations/Hours

YES

YES

YES

Online eStatements

Go Green and Enroll

Sign up for Online eStatements today. It’s as easy as a few clicks away!

Follow these easy steps for access to your account, using your desktop or laptop computer. If you are unable to complete the online registration process, please call us at (808) 737-5714 or toll-free at 1-877-218-6906.

Before you start, you will need to be enrolled in Online Banking. If you're new to online banking, you can register online.

Step One

Log in to Online Banking

Log into Online Banking:
Using a desktop or laptop computer, go to Hawaii National Guard CU’s home page, hngcu.com. Enter your credentials, then click on Sign In in the "Aloha Member" log-in box.

Step Two

Online Statements in Additional Services menu

Click on Online eStatements:
Select 'Online eStatements' in the Additional Services drop-down menu in the main navigation, or click on the convenient link in our Featured links section at the top-right.

Step Three

Select Online eStatements option

Select Online eStatements and review our disclosure.
In the window provided, you can use the vertical scroll bar to view the entire document before clicking Accept.

Step Four

eStatement Listing sample

Enrollment completed!
Beginning the month after you enroll, you will receive an e-mail when your next eStatement is available to view online and up to a maximum of your 12 most recent eStatements will be listed.

When will I receive my Online eStatements?

You will begin to receive eStatements the month after you enroll. For instance, if you enroll in January, your first statement will show your January account activity. In February, you will receive an email alert that tells you that your January statement is ready to be viewed. A rolling 12 months of eStatements will be available for you to view, save and print.

eStatements are just one convenient service of Aloha Pacific’s online banking extended to members of Hawaii National Guard CU. It’s the environmentally friendly way to go!

Member to Member Transfers

Transfer money to a Friend or Family Member

Quickly send funds to another member within Hawaii National Guard and Aloha Pacific!

Member to Member Transfers (Intra-Institution) are for immediate one-time transfers only, and allow you to transfer funds from the account you are logged into to any of the following HNGCU/APFCU account types: SavingsCheckingMoney Market SavingsLine of Credit, or Installment Loan. For example, you can send money to your child who is away at college.

Follow these easy steps to transfer money to another member, using your computer or our mobile app. If you are unable to complete the online process, please call us at (808) 737-5714 or toll-free at 1-877-218-6906.

Before you start, you will need to be enrolled in Online Banking. If you're new to online banking, you can register onlineYou will also need the following information: Recipient's Last Name, 4-Digit Account Suffix (from the recipient's statement), and Recipient's Account Number (Recipient/Member ID).

Send Money through Online Banking

Step One

Online Banking - Make a Transfer

Log into Online Banking 
using a desktop or laptop computer from our home page, hngcu.com. Hover over the 'Move Money' menu, then click on Make a Transfer.

Step Two

Add a Recipient in Online Banking

The 'Move money' window will appear.
On the right side of this screen, you can click on + Add recipient to quickly send money to another member not saved in your account transfer list.

Step Three

Add Recipient Information

Enter the account information for your new recipient.
Use a unique name for the account (e.g. Child's Savings) to easily identify different accounts for future transfers. The 4-Digit Suffix can be found on the recipient's Account Summary or Statement.

Step Four

Confirm Adding a Recipient

Confirm your recipient before continuing!
You can easily select any recipient you added to transfer funds to in the future. They will continue to appear in the To drop-down menu until you remove them using the "Manage Transfer Destinations" link.

Send Money through our Mobile App

NOTE: The following screenshots are taken from an Android phone. The user experience on an iPhone may differ.

Step One

Select Transfers in the Mobile App

Open the APFCU Mobile App 
and log in using your preferred method: Fingerprint/Touch ID, Eyeprint ID, or credentials. From the menu bar, tap Transfers.

Step Two

Choose which Account to transfer money into

Select an account to transfer TO.
You can tap on + Add a recipient at the bottom to quickly send money to another member not saved in your account transfer list.

Step Three

Enter the Account Info for your Recipient

Enter the account information for your new recipient.
The 4-Digit Suffix can be found on the recipient's Account Summary or Statement. You will be able to enter a nickname for the account on the next screen.

Step Four

Enter a unique Name for the Account

Recipient added!
Use a unique name for the account (e.g. Child's Savings) to identify different accounts for future transfers. They will appear in the To account selections until you remove them by swiping left on the account in your list.

When will funds be available?

After you confirm you would like to transfer money from your selected account to the intended recipient, funds are available immediately. However, please keep in mind you are limited to a certain number of transfers of funds between accounts - whether it is your own or to another member.

NOTE: Because regulations require Hawaii National Guard CU to limit preauthorized transfers (including Online & Mobile Banking transfers), the following limitations apply:

  • For Savings, Second Savings, and Money Market account types: You can make no more than six (6) transfers per statement period by preauthorized, automatic transfer, telephone, or Online & Mobile Banking.
  • If there are no sufficient funds in the account, we cannot complete this transfer.

 

Where can I find the Recipient's Account Suffix?

The 4-Digit Account Suffix can be found next to each account, and may be placed differently in your Account Summary for Online Banking, our Mobile App, and Account Statements. The photos below illustrate only the location of where the account suffix resides.

Account Suffix in Online Banking

Online Banking Example

Account Suffix in Mobile App

Mobile App Example (from Android phone)

Account Suffix in Statement

Account Statement Example

Security

Your information is always protected keeping your mobile transactions safe and secure so you can enjoy banking with no worries.

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